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Twitter success with city residents

By ann | April 26, 2012

The city of Palo Alto in California is using twitter as a social media tool to host in-depth chats for their residents. Could this be another way for libraries to collect feedback from town residents? To hear how it was done in Palo Alto and what the mistakes were and how they were corrected, read the Government Technology article, Twitter Chat Experiment Under Way in the Silicon Valley.

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