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Develop Outcome Measures and Design Effective Surveys
By Donna DiMichele | April 3, 2018
How to Develop Outcome Measures and Design Effective Surveys a free webinar from Project Outcome
Date: Wednesday, April 11, 2018
Time: 1:00 to 2:00 PM Central
Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question: What good did we do? Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design.
Instructors:
- Joyce Chapman, assessment analyst & consultant at Duke University Libraries
- Emily Plagman, project manager for Project Outcome
Who Should Attend:
This webinar is open to everyone but will be most helpful to libraries interested in measuring outcomes. The content and resources provided in this webinar are free but accessing them does require a Project Outcome account. PLA’s Project Outcome is free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. To learn more, watch this introductory video or register for free at www.projectoutcome.org
At the conclusion of this webinar, participants will:
- Know what Project Outcome’s Outcome Measurement Guidelines are and how they help support libraries’ data collection efforts;
- Understand what outcomes are and how to develop their own outcome measures, including how to identify program goals, use those goals to identify desired outcomes, and develop outcome-based questions; and
- Be able to write effective, actionable and unbiased survey questions.
This webinar is the second in a series featuring the Project Outcome Outcome Measurement Guidelines, designed to help guide and provide additional support for outcome-focused data collection. Future topics to be covered include implementing alternative data collection methods and measuring outcomes over time.
The archive of the first webinar of this series, Working with Partners: How to Plan for Collaborative Outcome Measurement, presented on January 31, 2018, is available for viewing online.
THE APRIL 11 WEBINAR IS FREE, BUT REGISTRATION IS REQUIRED AND SPACE IS LIMITED. You can register for this webinar until it begins, or until space is no longer available, whichever comes first.
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